FAQ

Questions, answered.

Straight answers about cost, timing, revisions, hosting, and what happens after launch. Don’t see your question? Ask it in the project form or by email.

Pricing and payment

How much does a website cost?

Website builds are a one-time fee. The Essential Website typically costs $500–$1,000, the Business Website $1,000–$2,500, and the Advanced Website $2,500–$4,500. Larger or specialized projects start at $4,500 and are quoted individually.

Your exact price depends on the number of pages, features, content, and integrations. You’ll get a written quote before any work begins.

Why is there a range instead of a fixed price?

Two projects in the same package can differ a lot. A three-page site with ready content takes less time than one that needs page planning and a booking link. The range lets us price your project fairly once we understand it.

How does payment work?

Projects are typically split into a deposit to reserve your start date and the remaining balance before launch. The exact amounts and due dates are written into your quote.

What isn’t included in the price?

Domain registration, third-party subscriptions (like store platforms or booking tools), payment processing fees, photography, full copywriting, and marketing strategy or ongoing marketing support are separate. Hosting is included for your first month through Rellan Care. See what’s included and what’s extra.

Timelines

How long does a project take?

It depends on the size of the project and how quickly content and feedback come together. Smaller sites move faster than larger or more custom builds. You’ll get a realistic timeline with your quote, before anything starts.

What can slow a project down?

Waiting on content (text, photos, logins) and long gaps between feedback rounds are the most common causes. We’ll tell you up front what we need and when.

Revisions

How many revisions are included?

The Essential Website includes 2 rounds of revisions, the Business Website 3, and the Advanced Website 3 at each milestone. A round is one consolidated set of feedback, which we then work through.

What if I want changes outside the agreed scope?

That’s normal. We’ll quote anything outside the agreed scope before starting it, so nothing is billed unexpectedly.

Hosting and domains

Do you provide hosting?

Yes. Hosting is part of Rellan Care, and your first month is included with every website. After that, you can continue with a care plan or host the site elsewhere.

Do I need to buy a domain?

You’ll need a domain name (like yourbusiness.com), which is a small yearly fee paid to a domain registrar. If you don’t have one yet, we’ll help you choose and set it up.

I already have a domain or hosting. Is that a problem?

Not at all. In most cases you keep the domain you already own, and we connect it. If you already have hosting, we’ll talk through whether to keep it or have Rellan host the site.

Website ownership

Who owns the website?

Ownership of your website, domain, and content is spelled out in writing in your project agreement, and we’ll walk you through it in plain language before you sign anything. If ownership matters to you, and it should, bring it up in our first conversation.

Maintenance and after launch

What happens after launch?

We walk you through your site, and your first month of Rellan Care begins: hosting, updates, monitoring, and small changes. Before the month ends, we’ll check in about whether you’d like to continue.

Is Rellan Care required?

No. It’s optional. Because hosting is part of Rellan Care, if you don’t continue your site will need hosting elsewhere, and we’ll help you plan that move.

What do the care plans actually cover?

Hosting, HTTPS, backups, updates, monitoring with fixes, and a set amount of small content edits each month: up to 30 minutes on Rellan Care, 1 hour on Care Plus, and 2 hours on Care Pro. Larger changes are quoted separately. Compare care plans.

Custom requests

Can you build something that isn’t listed?

Often, yes. Describe what you need in the project form, and we’ll tell you honestly whether it’s something we can do well and what it would involve.

Do you guarantee search rankings, traffic, or sales?

No, and you should be cautious of anyone who does. We build sites with solid technical foundations and clear paths for visitors to take action, and our marketing advice focuses on realistic priorities, but results depend on many factors outside anyone’s control.

Do you work with clients outside Missouri?

Yes. Rellan is based in Missouri and works with clients anywhere. Most communication happens by email and video call.

Start a project

Still have a question?

Ask it in the project form, or email us directly. There’s no obligation either way.

No pressure

  • Asking is free and doesn’t commit you to anything.
  • You get a written quote before any work starts.
  • If we’re not the right fit, we’ll say so.